You own how the work gets written,not the work itself
Templates nobody opens, four squads writing tickets four different ways, a status roll-up you rebuild by hand every week. Khint puts the standard behind the shortcut people already press.
A template in a doc
is a template nobody uses
Your ticket standard lives on a Confluence page that gets opened once per onboarding. Rebuilt as a Pack of agents, it becomes a row in the palette instead: the standard is applied at the moment someone writes, not remembered afterwards. Build it once, share it once, and the roll-up, the release note and the next joiner all inherit it.
Switch the active pack and the palette people press every day becomes a different palette. That's the unit you hand a team.
Two ways to make four squads write the same way
Both are a standard you wrote once. They differ on whether anyone has to remember it, and on what happens the day you change your mind.
A template on a page nobody opens
A standard only exists where the work happens. On a wiki page it is a document about a standard, which is a different object entirely.
- The house ticket shape lives on a wiki page that gets read once, during onboarding, and then never again by anyone.
- Consistency depends on whether a person remembered to open the template before they started typing, which most days they did not.
- Changing the standard means a message asking everyone to re-read a page, and a month of tickets in both the old shape and the new one.
- The weekly roll-up is you, rebuilding four squad updates into one summary by hand, in a document, every single week.
Khint, behind the key they already press
The standard becomes a Pack of agents behind a shortcut people already press, so it's applied while somebody drafts rather than recalled afterwards.
- Each template becomes an agent in one Pack. The standard is applied at the moment somebody drafts, not recalled afterwards.
- Press Share and teammates see it as a read-only Team Pack, then clone it after a preview showing every prompt and every workflow step.
- Packs sync to the account, so updating the standard is one edit rather than a broadcast asking people to look at a page again.
- A parallel step dispatches one release note to Jira, Confluence and Slack together, so it's written once and lands three times.
The four pieces
you hand a squad
A product owner grooms one backlog. Your unit is the whole product org, so what you build isn't a prompt but the thing every squad inherits. These are the four pages behind that, each a shipped feature rather than a roadmap slide.
Packs
Share one and teammates get a read-only Team Pack, cloned after a preview that shows every prompt and every workflow step first.
Agents
Rebuild the house template as a row people press. Describe it in a line and press Generate rather than authoring the prompt yourself.
Workflows
A whole process, not one prompt: five steps in series, or a parallel step firing two to four tools from a single release note.
Integrations
Six work tools, included on every plan and on the free tier, so a squad pays for volume rather than for which tools it may write to.
What changes across the product org
Three things, and none of them is another page asking to be read.
- StopsChasing people to re-read the wikiThe standard is applied at the moment somebody drafts, so consistency stops depending on who remembered to open the template before they started.
- LandsIn every squad's palette, from one editPacks sync to the account, so a change to the ticket shape follows the people who cloned it instead of arriving as a message nobody acts on.
- Gets backWhat a new joiner would otherwise guess atSomeone joins, copies the team pack, and writes in your shape from the first ticket rather than reverse-engineering it out of old ones.
Common questions from product operations
What does a product operations lead actually use Khint for?
You use it to distribute a standard rather than to do the writing. Build the house-style prompts once as agents inside a Pack, share that pack with your team, and every squad runs the same ticket shape, doc structure and update format from Cmd+Shift+K. The palette is scoped to whichever pack is active, so a person only ever sees the actions that belong to what they're doing right now.
How do I keep four squads writing the same way?
Share one pack instead of one wiki page. As the owner of a team you press Share on a personal pack, and teammates who joined via your invite link see it as a read-only Team Pack, then clone it with Copy. Because the standard is applied at the moment someone drafts, consistency no longer depends on whether they remembered to open the template first.
Can I standardize a whole process, not just a single prompt?
Yes, that's what a Workflow is: up to five steps in series behind one shortcut. A step can be an agent, a write into Jira, Confluence, Linear, Notion, Slack or Gmail, or a parallel step that fans out to between two and four of those tools at once. You can also describe the workflow in a sentence and let Khint build it, then correct it in the editor before saving.
Where does our work actually go?
Packs sync to your account so they can follow people across devices and be shared with the team. What you run them on does not: an agent only ever sees the text you selected, plus the compacted summary of your active Memory session if you opted in. Memory sessions live in a local database on your machine and are never synced, and your Jira, Linear or Slack credentials stay in your OS keychain.
Give your squads one standard to press
Free with 300 credits a month, about 10 AI actions a day. No credit card. Every plan includes all six work integrations, so what you pay for is volume, not features.